The Levy Library Computing Help Desk provides technical support to Icahn School of Medicine. It is available for consultation in person, via email at helpdesk@mssm.edu, and by phone on ext 47091 - Monday through Friday from 8:00 am to 8:00 pm; Saturday from 9:00 am-5:00 pm and Sunday from noon to 8:00 pm.

The Help Desk supports library patrons and other members of the Mount Sinai community in many ways, including:

  • Distribution of site-licensed software
  • Assistance with resolving hardware and software computing issues
  • Scheduling of work orders for hardware repairs
  • Assignment of network logins and email accounts for users on medical school computing networks

Contact Us

If you have any questions or problems, please call the Levy Library Computing Help Desk.

Send e-mail
Tel: 212-241-7091
Fax: 212-241-4925