- Gateway Seminar—Critical Themes for Health Care Delivery in the 21st Century (one week on-site residency session)
- The Affordable Care Act
- Navigating Health Care Reform Policy and Politics
- Health Care Delivery Economics
- Strategy Creation for Health Care Organizations
- Strategic Communications for Health Care Delivery Organizations
- Leading and Managing Health Care Delivery Organizations
- Leveraging Data for Evidence-Based Decision-Making in Health Care
- Seminar 2 - Improved Health Care Delivery Effectiveness and Quality: Systems, Approaches, Tools (one week on-site residency session)
- Health Information Systems and Technology
- Finance Essentials for Health Care Delivery Leadership
- Operations Management in Health Care Delivery
- Improving Population and Public Health Delivery
- Clinical Microsystems Innovations
Gateway Seminar—Critical Themes for Health Care Delivery in the 21st Century (one week on-site residency session)
This intensive “gateway” seminar introduces key program themes and course materials to participants. As such, it helps frame initial themes of the program content that will follow in the online portion of the experience. The seminar will allow for ample networking and collaborative opportunities among course colleagues, faculty, and prominent guest speakers. Key themes to be explored are: leading in a disrupted health care delivery sector, understanding broad system influencers, quality improvement and evidence-based decisions in health care delivery, reform basis of the Affordable Care Act, and managing critical urban health issues. There will also be a highly interactive session on personal leadership development.
The Affordable Care Act
This “short” course begins with a review of the critical public policy issues facing the US health care system followed by an examination of the formulation and implementation of the Affordable Care Act of 2010. The study of ACA formulation and implementation will address, respectively, what the law spells out in terms of intention and design, and then what the law demands to be done from a practical perspective through, or overseen by, the administrative apparatus of government. Topics to be explored within ACA formulation and implementation are: the individual mandate, Medicaid expansion, subsidized exchanges, insurance regulations, and cost containment.
Navigating Health Care Reform Policy and Politics
This course seeks to illuminate for present and aspiring health care managers central components of a critically important element of the environments in which the organizations they manage operate, namely, health care policy. It aims further to examine the political forces that have brought into being the mix of strategies of public intervention that constitute US health care policy. It explores how and why government (especially the federal government) has tried to influence the workings of voluntary and private institutions in the health care system, and how and why public policy interventions have accumulated steadily since World War II despite repeated appeals to the supposed merits of privatization, deregulation, and market forces, and despite repeated pledges that (to recall President Clinton’s words) “the era of big government is over.” From these analyses, participants should acquire a better understanding of the sources and rationales for the policy constraints and opportunities they confront in their work and perhaps also an enhanced ability to position themselves and their organizations to try to shape the political dynamics and policy outcomes that in turn shape their work.
Health Care Delivery Economics
This course provides an overview of the economics of health care delivery for health care system leaders. The course begins with an in-depth analysis of the structure and dynamics of the US health care system and trends in health care expenditures. The course addresses economic perspectives and theory related to the production of health and the demand and supply of health care services, the health insurance market, the structure of health care systems and industries through the continuum of care (medical practices, hospitals, and post-acute care providers), and health care system reform.
Strategy Creation for Health Care Delivery Organizations
This course provides opportunities for participants to learn about processes that effectively coalesce organizational knowledge into a strategic management system. The course is intended for experienced managers in health care or related organizations. The course will examine the uses of external environmental analysis, organizational assessment, practical research, data collection and leadership principles as the basis for the creation of strategic management and leadership tools which are intended for immediate use and application in a participant’s professional setting. Particular attention will be paid to the analytical dimensions of strategic thinking and planning to ensure participant exposure to the technical and conceptual realms of strategy.
Strategic Communications for Health Care Delivery Organizations
Communications and marketing strategies must adapt to keep pace with rapid changes in the new health care landscape. Health care leaders and managers must regularly interact and understand the pillars of communications, marketing, and digital strategies to ensure effective delivery of health care services. The new competitive landscape of health care delivery requires focused attention on brand, perception of quality, and how to drive core functions and businesses to remain viable. Similarly, the use of digital and social media in personal, professional and institutional marketing and branding are key drivers of leadership success. This course will explore these new realities and focus on critical topics.
Leading and Managing Health Care Delivery Organizations
This course is designed to grow the critical leadership competencies essential for the leaders of our most contemporary and complex Healthcare Organizations. In order for our organizations to flourish in the current turbulent health care climate, our leaders must be soundly self-aware of a host of their own idiosyncratic characteristics including their strengths, weaknesses, values, and conflict resolution styles. They also must excel at the building and leading of teams, inter-dependent functions and large scale systems. Lastly, the leaders of the health care organizations that will succeed in tomorrow’s context will have to be experts at change management, labor-management relations and strategic organizational leadership. This course will be designed to enhance the participants’ “lessons of experience” via the provision of frameworks and models that will prepare them to fully understand the relationship between senior leadership and the healthcare organization’s achievement of competitive advantage.
Leveraging Data for Evidence-Based Decision-Making in Health Care
HCD0770 & HCD0810
This course is designed to provide an understanding of the analytical methods needed by health care managers and executives to critically interpret the finding of comparative effectiveness studies and to use hospital derived data for assessing and improving quality of care and process performance. The course is structured into three overarching topics:
- Biostatistical and Epidemiological Methods for Comparative Effectiveness Research
- Statistical Process Control
- Critically appraise and contribute to debates about the scope and limits of EBM
- Hospital-Based and Public Sources of HealthCare Data
Through selected readings, case studies, problem solving assignments, on-line self-study components, lecture presentations and discussions, students will develop a conceptual understanding of the principles and analytical tools that are necessary to become critical readers of health services research literature, which will enable them to identify best practices to adopt for their own institution. Moreover, it will give them the analytical skills needed for guiding quality improvement projects effectively.
Seminar 2 - Improved Health Care Delivery Effectiveness and Quality: Systems, Approaches, Tools (one week on-site residency session)
This intensive seminar focuses upon the central elements for ensuring quality throughout health care delivery systems and organizations. These elements include an examination of patient safety management, quality improvement concepts and innovations, and the clinical microsystems approach to value and quality improvement. The seminar will also allow for further networking and collaborative opportunities among course colleagues, faculty, and prominent guest speakers. There will also be another highly interactive session on personal leadership development.
Health Information Systems and Technology
A strong argument can be made that the health care field is one of the most information-intensive sectors in the U.S. economy and avoidance of the rapid advances in information technology is no longer an option. Consequently, the study of health care information technology and systems has become central to health care delivery effectiveness. This course covers the modern application of information technology that is critical to supporting the vision and operational knowledge of the health care leaders in managing the health care organization. Heath care decision-makers have to meet head-on the dynamic challenges of health care delivery quality, cost, access, and regulatory control. Additionally, this course integrates the Healthcare Information System as integral to the Quality Assurance Tracking Programs including measurement of systems inputs, processes, and outputs with special emphasis on systems outcomes research and organizational accountability to its various stakeholders; not the least of which is government regulators.
Finance Essentials for Health Care Delivery Leadership
This course provides an intensive examination of financial decision-making concepts and tools critical to ensuring accountable, effective, and efficient heath care delivery. Topics will intersect the domains of resource allocation, managerial accounting, and corporate finance that are most relevant to health care delivery in the 21st century. No previous advanced knowledge of finance is required for the course. Course topics and materials are delivered from the standpoint of equipping participants with critical frameworks to support leadership-level decisions involving finance or issues with critical financial dimensions.
Operations Management in Health Care Delivery
This course provides a solid foundation in the role of production and operations management in the health care industry. Students will deal with the integration of human, economic and technological factors in accomplishing the operations management mission and executing the related strategies. Among the many important topics which will be covered to produce a lean enterprise are evidence-based medicine, balanced scorecard, statistics, forecasting, simulation, capacity planning, scheduling, location analysis for clinics, process strategy involving patient flow, supply chain management, project management, and quality control management. The nature of operations management requires analytical methods that are interwoven into the fabric of the course. The role of ethics is also examined within the framework of the operations management's sub-functions.
Improving Population and Public Health Delivery
The course will enable students to probe the Public Health and Community/Population-Based Approach and address the core principles and functions of public health, how this approach differs from acute care medicine, and how public functions are institutionalized in the US health care system. The course will focus upon arguments and evidence that the health status of populations is importantly, indeed perhaps mainly, shaped not by medical care and health care policy but rather by basic social conditions that often correlate closely with class, race, and ethnicity. Interrelated topics exploration will include; Status and Stress; Social Isolation and Community Engagement; Complex Socio-Clinical Conditions (mental illness, HIV, substance abuse, homelessness); Promotion of Healthy Behaviors, and; the role of the ACA in advancing Public Health.
Clinical Microsystems Innovations
This course immerses the participant in best-of-class microsystems methods that organize front-line heath care delivery to maximize quality, value, and flexibility for innovation. The Microsystem approaches provide defined processes and techniques which serve as an effective vehicle for implementation of organizational change at the point of care. The course will focus on planning processes, tools and techniques that can be immediately applied in clinical settings. Several Mount Sinai and other hospital-based clinical microsystem innovations will be examined as detailed case studies.
Participants will have the opportunity to work on a project that is directly related to addressing a strategic problem faced in their home institution or carefully examine one of a host institution. This action learning project will enable the application and integration of course material into a coherent response and potential solution(s) to an actual health care delivery issue. These projects will form a repository of knowledge that program cohort peers can use to learn from and share.
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