Competencies and Requirements

The Master’s Degree in Health Care Delivery Leadership provides the opportunity for you to further develop and refine the following professional attributes that are critical to success in the health care delivery industry:

  • Lead in evaluating models and crafting strategies that guide health care organizations toward successful adoption of, and adaptation to, changes in policy and management.
  • Be critical consumers of the major literature about health care delivery and reform, with the ability to judge the quality of prominent proposals for innovation in health care systems, and a capacity to discern challenges in the translation of theories into practice.
  • Know how to locate, interpret, and apply reliable evidence from multiple sources, both qualitative and quantitative, to organizational problem solving.
  • Analyze the political, financial, competitive, and global aspects of health care organizations and assess the influence of external developments on the organizations in which they have, or aspire to have, leadership roles.
  • Bridge, both conceptually and institutionally, the worlds of clinical-care medicine and population-based health improvements.

Program Details

Our program allows you to learn about leadership development, improve your technical knowledge, and participate in a unique, online learning experience.

Domain A: Personal Leadership Development

The program will enable you to:

  • Learn to build and manage team decision making
  • Update and improve project leadership skills
  • Lead change management processes
  • Manage conflict
  • Develop cultural competence to serve heterogeneous populations
  • Recognize and analyze the ethical dimensions that arise in the course of health care delivery

Domain B: Technical and Substantive Knowledge

The program will provide opportunities for you to learn how to:

  • Use financial information in strategic decision making
  • Navigate medical reimbursement and payment systems
  • Use economic analyses to understand major market influences and to find organizational cost effectiveness and efficiencies
  • Identify successful models of cost containment that enhance quality service delivery
  • Apply operations management tools/practices toward performance improvement and optimization
  • Apply basic tenets of human resource management to health care delivery problems
  • Appraise the use of evidence-based and leveraged translational science for decision making in health care delivery
  • Articulate the role of information systems and technologies in improving patient-centered health care delivery
  • Understand the content and likely implications of the Affordable Care Act and the nature of the regulatory system
  • Identify potential methods for managing patient growth under ACA
  • Analyze social and behavioral determinants of health
  • Craft potential solutions to the major challenges of public health interventions
  • Apply principles of safety and risk management towards improving health care delivery effectiveness
  • Understand the strengths and limitations of innovations in clinical microsystems

Domain C: Conceptual Reasoning

You will further develop your ability to:

  • Understand rationales, theories and political models of health care policy making
  • Learn strategy creation and implementation methods
  • Learn and apply processes for creating and employing innovation
  • Improve problem-solving skills
  • Enhance knowledge of strategic communication strategies and principles
  • Learn legal perspectives and context about health care delivery issues

Students in the MS Program in Health Care Delivery Leadership are required to have a computer that meets the following specifications:


Here are the requirements for PC computers:

  • Processor: Minimum Intel® Pentium® 4 ( we recommend later versions) 1.4GHz or faster for Microsoft® Windows® XP or Windows 7; 2GHz Pentium 4 (or equivalent) or faster processor for Windows Vista®
  • Operating System: Windows XP, Vista, or Windows 7 or 8 (or latest version)
  • Memory: 1GB RAM or higher recommended
  • Browser: Internet Explorer, Firefox or Chrome (latest editions)
  • Plug-ins: Adobe Flash Player 10.1 (or latest version)  and Adobe Reader (or latest version)


Here are the requirements for Mac computers:

  • Processor: 1.83GHz Intel Core™ Duo or faster processor
  • Operating System: Mac OS X, 10.5, 10.6, or 10.7.2 (Intel, or latest version)
  • Memory: 1GB recommended or higher
  • Browser: Firefox, Safari 4 or 5, or Chrome
  • Plug-ins: Adobe Flash Player 10.1 and Adobe Reader (latest versions)

Java Requirements

Here are the Java requirements:

  • PC: Windows XP, Vista, 7,8: 1.6, 1.7 (Java SE 6 & Java SE 7), Java Access Bridge 2.0.1
  • Mac: OS X: Apple Java 1.5.0_16 +(J2SE5-32 bit), Apple Java 1.6.0_07 +(J2SE6-64 bit), Oracle Java 1.7
  • Linux: 1.6, 1.7 (Java SE 6 & Java SE 7), 64 bit JVM's with 64 bit Operating Systems Webcam and microphone
  • Webcam and microphone: If your PC doesn’t have a built-in webcam or microphone, we recommend you acquire Logitech HD Webcam C270 (PC Only) or USB Headset with Microphone (We recommend the Plantronics Audio 655)

What are you looking for in a student?

We require forward-thinking health care professionals who are seeking knowledge and skills to  provide strategic leadership and effective management within a rapidly changing health care sector.

How flexible is the program schedule?

The unique educational approach and online learning management system offers you flexibility in completing engaging course work at convenient times. We  also provide multiple opportunities for collaborative learning and networking with other program participants, faculty, and health care leaders.

The program involves, on average, 16 hours per week of time dedicated to fulfilling the requirements of the learning experience. Courses are sequenced in consecutive seven-week blocks with some brief breaks. There are two onsite residency seminar sessions: one at the beginning of the program and one that bridges into the second year.

When will the program start and how long will it take?

The program begins in late August with a required one-week on-site residency session at our main campus in New York. With the exception of a second on-site residency session the following summer and a three-week intensive online course on the Affordable Care Act, all other courses are seven weeks in length and delivered sequentially online. It will take students 21 months to complete all the requirements of the program.

Why should I consider Icahn School of Medicine at Mount Sinai as the educational institution to earn my degree?

This program is part of the Mount Sinai Health System, the most comprehensive system of unrivaled knowledge, resources, and leadership expertise in the New York metropolitan region. Mount Sinai has a trusted reputation for actually developing and implementing innovative practices in health care delivery which provides a unique basis for teaching and learning. 

Can more than one person from an organization join the program?

Organizations benefit from sponsoring participants in the program by building deeper internal expertise to navigate the complexities of today’s health care landscape, reducing money spent on external consultants, and leveraging new opportunities.

Does Mount Sinai encourage enrollment in the program by individuals historically underrepresented in health care leadership?

The mission of our highly regarded Center for Multicultural and Community Affairs (CMCA) is to address health equity by focusing efforts on workforce diversity and facilitating policies and research to improve outcomes for minority and underserved communities. CMCA works with leadership through several formal executive level committees and councils to coordinate outreach, recruitment and retention activities. These efforts have helped sustain outstanding diversity of women and racial and ethnic minorities in the medical and graduate schools. For more information, visit their website.

Is financial aid available for the program?

Yes. Accepted applicants who are U.S. citizens or eligible residents and are interested in pursuing federal loans must submit the Free Application for Federal Student Aid (FAFSA). Students will be considered for the Federal Stafford Loan program. In addition, all students can consider a monthly payment plan option through our provider, Tuition Management Systems (TMS). Participants often receive tuition subsidization or time off from their employers to complete program work or the applied improvement project (capstone project).  The Program Director can provide additional information to support such requests.