ActiveSync Account Request

iOS, Droid, and Windows OS phones and tablets may be configured to receive Icahn School of Medicine emails.

In order to request that your device receive Mount Sinai emails, download the form below and email it to the Levy Library Computing Help Desk at helpdesk@mssm.edu.

Active Sync Acknowledge Form [PDF]

Once you have received notification that you account has been activated you must download and install Airwatch to access your email.

Airwatch setup instructions for iOS [PDF]

Airwatch setup instructions for Droid [PDF]


Contact Us

If you have any questions or problems, please contact the Academic It Support Center.

Send e-mail
Tel: 212-241-7091
Fax: 212-241-4925