Technology Support

Computing Services at the Icahn School of Medicine at Mount Sinai (ISMMS) addresses the technology needs of faculty, staff, and students.

Email and Network Accounts

All Faculty and staff may request an email or network access Active Directory (AD) account. All requests for email and network access must be submitted through the self-service portal SailPoint. Your administrative manager will need to log in to request access for a network email account. 

The following pages outline steps for requesting access:

ISMMS Account Registration for Mobile Devices

Android and iOS phones and tablets may be configured to receive Icahn School of Medicine email. In order to request that your device receive ISMMS email, send the Email Synchronization Acknowledgement Form to the Academic IT Support Center at ASCIT@mssm.edu.

Once you have received notification that your account has been activated, you must download and install Airwatch to access your email. View AirWatch setup instructions for iOS devices or Android set up instructions.

Stay Connected While Traveling Internationally

Before traveling internationally please download our IT security bulletins regarding setting up security on devices and our IT mobile guidelines: