Meet the Team
Andrea brings ethnographic research methods and a human-centered design process to the Institute’s work in strengthening community health systems. Prior to joining Mount Sinai, Andrea worked as a designer in the public health realm: first as a Data and Communications Designer at the NYC Department of Health and Mental Hygiene, and then as a Service Designer in a collaborative, multi-stakeholder effort to understand and address the health needs of people struggling with opioid use disorder in the South Bronx. Andrea also has six years’ experience on Madison Avenue as an Art Director where she directed multiple, global healthcare brands through successful product launches, including the development and execution of brand identities, campaign stories, data visualizations, as well as digital UI and print design.
Andrea received her Masters of Fine Arts in Design for Social Innovation from the School of Visual Arts where she worked on applying the creative process to the improvement of complex social systems. She received her Bachelors of Business Administration and Graphic Design from the University of Notre Dame.
Assistant Professor and Director of the Community Health Impact Coalition
Dr. Ballard studies the effects of interventions to improve the performance of community health workers in low-income countries and conducts research on methodological issues related to the evaluation of complex social interventions. Her research on the community health worker program optimization practice was recently included in the World Health Organization’s first guideline on community health workers.
Dr. Ballard conducted one of the earliest syntheses of existing guidance concerning the practice of overviews of reviews practice and led the development of a proposed methodological checklist to minimize risk of bias in overviews. This proposed checklist is now being employed by overviews in the Cochrane Database of Systematic Reviews and is recommended by Australia’s National Health and Medical Research Council in their draft guidance on assessing risk of bias.
At Mount Sinai, Dr. Ballard is conducting research and developing knowledge products that will catalyze the adoption of high-impact community health systems design across the community health ecosystem and create an enabling environment for quality. Dr. Ballard is the Director of the Community Health Impact Coalition, a quality of care initiative by practitioners in 15+ countries who are working together to build, test, and scale community health delivery models that serve high-risk populations. Leveraging implementation research, health technology, and model health systems, the Coalition will advocate for and support actionable, evidence-based policy change.
Assistant Professor and Lead Economist
Aaron Baum is an Assistant Professor in the Department of Health System Design and Global Health and an Economist at the Arnhold Institute for Global Health, both at the Icahn School of Medicine at Mount Sinai. His research applies methods from empirical economics and statistics to evaluate and personalize the targeting of health services and policies. His work has been published in leading health policy and clinical journals, including Health Affairs and the Lancet Diabetes and Endocrinology.
Dr. Baum has a long-term interest in improving access to quality health care services for vulnerable populations. He was part of the team that started City Health Works in Harlem NY, a Robert Wood Johnson Foundation funded organization that employs community workers to deliver home health coaching and care coordination services to Medicaid beneficiaries. He was also previously a technologist in residence at Cornell Tech, where he helped design a digital nutrition application to scale-up access to registered dietician services under Prof. Deborah Estrin, who was named a MacArthur Fellow in 2018. In partnership with the largest microfinance institution in Haiti, he was part of the team that developed a community health entrepreneur program that has now been scaled up to reach millions of rural, low-income women and children.
Dr. Baum has a secondary appointment in the Department of Genetics and Genomic Sciences at Mount Sinai, and he is also affiliated with the Veterans Health Administration (New York Harbor), the Department of Medicine at Stanford University, and the Harvard Center for Primary Care. He studied mathematics at the University of Chicago and worked in finance and international development (microfinance and global health) before graduate school. He has a PhD from Columbia University, where he focused on health and development economics.
PhD, Columbia University
BS, University of Chicago
Research Program Manager
Ashley Chory is the Pediatric HIV Research Program Manager at the Arnhold Institute for Global Health in collaboration with the Academic Model Providing Access to Healthcare (AMPATH) Research Network in Kenya. The AMPATH partnership provides HIV treatment for over 150,000 patients and is building a comprehensive healthcare model with the Kenya Ministry of Health. Ashley is interested in improving healthcare for children and adolescents living with HIV in resource-limited settings.
Prior to joining the Arnhold Institute, Ashley worked at Northwell Health’s The Feinstein Institute where she managed studies on the biological changes, quality of life and exercise strategies for persons with spinal cord injury. Ashley also worked in the HIV sector in New Mexico, where she coordinated pharmaceutical drug trials for HIV, Hepatitis C, and other STIs, and provided outreach services for members of the LGBTQ+ and intravenous drug user communities. Ashley received a Bachelor of Science from Sacred Heart University and a Master of Public Health with a concentration in Global Health from State University at Albany.
Senior Software Engineer
Craig joins the Arnhold Institute from Google, where he worked on their ad technology, and D.E. Shaw’s quantitative team. Prior to that, Craig did a PhD in Physics and spent some time in Israel as a postdoctoral scholar.
PhD, Physics, University of California, Berkeley
BA, Physics, Princeton University
Assistant Professor of Medicine, Field Researcher for Arnhold Institute
David Heller is a practicing internist and clinician-investigator who studies how to adapt primary care health systems in developing countries for the prevention and control of non-communicable diseases.
As an assistant professor in the Department of Health System Design and Global Health, and the Division of General Internal Medicine, both at Mount Sinai, Dr. Heller focuses his work on cardiovascular disease control in Uganda and Ghana.
As a Fogarty fellow in Mbale, Uganda, Dr. Heller conducted an evaluation of hypertension control programs associated with the SEARCH study, a randomized controlled trial of universal test-and-treat programs for HIV prevention and control.
As a primary care research fellow at the University of California, San Francisco, Dr. Heller studied the impact of university-policymaker partnerships on implementation of the Affordable Care Act, and the comparative effectiveness of statin use guidelines for primary prevention of cardiovascular disease.
In addition to peer-reviewed publications, Dr. Heller’s writings have appeared in The Washington Post, the San Francisco Chronicle, and The Lancet editorial series.
MD, University of California, San Francisco
MPH, Johns Hopkins Bloomberg School of Public Health
Residency, Internal Medicine, Osler Training Program, Johns Hopkins Hospital
Fellowship, Primary Care Research, University of California, San Francisco
Senior Clinical Research Coordinator
Khadija Jones is the Senior Clinical Research Coordinator at the Chronic Disease Action Center at the Arnhold Institute for Global Health. She is responsible for finding new ways for health systems and their patients to manage multiple chronic conditions with the purpose of improving adherence to medication, increasing healthcare access and improving patient outcomes.
Prior to joining the Arnhold Institute, she worked as a Care Coordinator within the Accountable Care Department at ProHEALTH Care. While there, she care-managed patient’s health to help them receive preventive and disease management care through the Patient-Centered Medical Home (PCMH) delivery model. Additionally, she engaged in research and the development of case management policies and processes and supported clinical data sharing initiatives to close gaps in care.
Khadija’s interest includes combining research methods and public health initiatives to combat pressing health disparities affecting low socioeconomic communities worldwide as well as improving access to quality healthcare services.
Khadija earned her Masters in Public Health from Hofstra University and received her Bachelors of Science in Cell and Molecular Biology with a minor in Sociology from Binghamton University.
Sandeep P. Kishore is an Assistant Professor in the Department of Medicine, and the Department of Health System Design and Global Health at the Icahn School of Medicine at Mount Sinai.
He is also the founder of the global non-profit, Young Professionals Chronic Disease Network; his work focuses on the prevention and control of chronic illness in poor communities globally.
Dr. Kishore is the inaugural Lancet Awardee for Community Service, an MIT Dalai Lama Center Fellow, a Paul and Daisy Soros Fellow, and a term member of the Council on Foreign Relations. His work has been featured in the United Nations General Assembly, TEDMED, the WHO Executive Board and in journals including Health Affairs, The Lancet and JAMA.
BS, Duke University
M.Sc. as the Usher Cunningham Scholar, University of Oxford
MD and PhD, Cornell University in Evolutionary Microbiology
Medical Internship and Postdoctoral Fellowship, Yale University in Social Network Science and Global Health
Kyle is a front-end developer with the Arnhold Institute for Global Health’s data science team. He works on the product side of Atlas, where he is responsible for turning design mockups into a fully functional application. Kyle’s interests include creating lightweight, reusable software components and leveraging the latest technologies to solve complex problems.
Prior to joining the institute, Kyle worked as a Software Developer for Health Care Software (HCS), where he was responsible for developing front-end features for the HCS Interactant software platform. Additionally, he was the lead developer for the HCS Service Desk product.
BA, Physics and Mathematics, Geology (minor), Binghamton University
Associate Director of the Chronic Disease Action Center at the Arnhold Institute for Global Health.
Erica Levine is the Program Manager at the Chronic Disease Action Center at the Arnhold Institute for Global Health. In this role, she is responsible for designing and testing solutions to help medically underserved patients self-manage multiple chronic conditions. She is an expert in behavior change science, and has over 10 years of experience designing technology-based public health solutions. Prior to joining the Arnhold Institute, Erica worked as the Programs Director at the Duke Global Digital Health Science Center. While there, she managed the development of a multi-study platform that helped researchers design automated, interactive text-message based health promotion interventions. She also ran an annual conference on mobile health research. Erica earned her BA in International Relations from Tufts University and her MPH in Sociomedical Sciences from Columbia University.
Policy Research Analyst
Roxanne Martin is the Policy Research Analyst at the Arnhold Institute for Global Health. She supports a collaborative comprised of the Mount Sinai Health System and community-based institutions in Central Harlem. The goal of this initiative is to improve community health and identify best practices. Prior to joining the Arnhold Institute, she worked at Gynuity Health Projects. At Gynuity, she supported over 15 international and domestic research projects on maternal and reproductive health. She completed a practicum at the New York City Department of Health and Mental Hygiene’s Bureau of Maternal, Infant, and Reproductive Health. She helped coordinate the launch of the Maternal Mortality and Morbidity Review Committee. The Committee reviews cases of pregnancy-related deaths and complications in order to identify potential causes of racial disparities in poor maternal outcomes.
Roxanne received her Master’s in Public Health with a concentration in health policy and management from the CUNY Graduate School of Public Health.
Associate Professor (Interim associate director)
Duncan Maru, MD, PHD is an epidemiologist and physician trained in internal medicine and pediatrics who conducts implementation science research on strategies to improve the delivery of evidence-based healthcare interventions in settings of extreme poverty. At Mount Sinai School of Medicine, is an Associate Professor (pending) at the Arnhold Institute of Global Health and the Departments of Health System Design and Global Health, Pediatrics, and Internal Medicine.
The focus of his research with the Arnhold Institute is in rural Nepal. Over the last twelve years, a non-profit healthcare provider he co-founded, Possible, has developed a unique public-private partnership with the Nepali government. Within this arrangement, Possible delivers, develops, and tests innovations in integrated care delivery systems, from hospital- to home-based care. Presently, Possible conducts over 150,000 hospital visits and 125,000 home visits per year via over 375 full time employees and an annual budget of $6 million.
With Possible, Duncan collaborates on scaling population health interventions in Nepal. Their implementation research arm has shaped national dialogue and policy around patient safety and overuse; public health surveillance systems that leverage community health workers; EMRs for chronic disease management; performance-based financing; district-level surgical care systems; and Quality Improvement for acute and chronic pediatric disease. His team is currently in the middle of a large-scale implementation research study of community health workers for maternal and child health, as well as studies of the integration of mental health services into primary care, digital tools for population delivery systems, and a longitudinal study of the impact of Nepal’s new national insurance scheme.
Prior to joining Mount Sinai, he served on the faculties of Brigham and Women’s Hospital Division of Global Health Equity, Boston Children’s Hospital Complex Care Service, and Harvard Medical School’s Department of Global Health and Social Medicine. Duncan graduated from Harvard College, received his MD/PhD from Yale University, and completed the Harvard Combined Internal Medicine-Pediatrics Program and the Brigham and Women’s Global Health Equity Residence Program. Duncan’s work as a physician researcher and epidemiologist has generated over 50 peer-reviewed articles. He is a recipient of the NIH's High Risk, High Reward Early Independence Award, an NIH R34 award, a Canada Grand Challenges Stars in Global Health Award, a Canada Grand Challenges Transition to Scale Award, a USAID PEER award, and a World Economic Forum and Schwab Foundation Social Entrepreneur of the Year Award.
He and his partner Dr. Sheela Maru, also on faculty at the Arnhold Institute, live in Jackson Heights with their sons Anand and Umed and parents Hansraj and Usha. He was a distance runner and triathlete growing up, and continues to run and bike wherever he can.
Assistant Professor for Global Health and Obstetrics, Gynecology and Reproductive Science, and Advisor for Possible
Dr. Maru is an Assistant Professor in the Departments of Health Systems Design and Global Health and Obstetrics, Gynecology and Reproductive Science. Dr. Maru is an Advisor for the organization Possible, supporting health systems strengthening and implementation science work in rural Nepal. Her research is focused on improving healthcare access and quality for women and children in rural South Asia.
Additionally, she is an attending physician at Elmhurst Hospital where she practices as a generalist ObGyn and is exploring collaborations in global and community health.
Dr. Maru joined Mount Sinai in 2018. She previously worked at Boston Medical Center where she was an attending ObGyn, Director of Global Health, and Director of the Refugee Women’s Health clinic in the Department of Obstetrics and Gynecology.
Program and Policy Research Manager
Amanda is the Program and Policy Research Manager at the Arnhold Institute for Global Health. She leads the Global Advantage project, as well as the Institute's policy work. She previously worked for BRAC Social Innovation Lab as a Knowledge Management and Communications Officer where she led a mobile money innovation fund supported by the Bill and Melinda Gates Foundation, and a learning initiative focused on scaling social initiatives in South Asia funded by the Rockefeller Foundation. Prior to BRAC, Amanda was a Program Officer at the U.S. Department of Health and Human Services with the Beacon Community Program. She served as a Health Education Specialist at the U.S. Peace Corps in Mali. Amanda holds a joint Executive Masters in Global Public Policy and Management from New York University and University College London, and graduated from McGill University with a Bachelors in International Development with minors in Economics and Political Science. She is originally from Medina, New York.
Lead Health Systems Design Engineer, Mount Sinai Health Partners
Assistant Professor of Medicine, Icahn School of Medicine
Natalie Privett, PhD, focuses on improved decision making and efficient processes for complex problems and systems. Her work involves the design, improvement and implementation of systems to improve healthcare delivery and ultimately population health outcomes. She is Lead Systems Design Engineer at Mount Sinai Health Partners and Assistant Professor at the brand new Department of Health System Design and Global Health at the Icahn School of Medicine at Mount Sinai.
Dr. Privett received her Masters and PhD from Stanford University’s department of Management Science and Engineering, specialized in operations and supply chain management. She received her BS in industrial engineering from Texas A&M University and subsequently worked in manufacturing. Prior to joining Mount Sinai, she was Assistant Professor of Management and Policy at the Wagner Graduate School of Public Service at New York University and a Postdoctoral Research Fellow at the MIT-Zaragoza Logistics Program in Zaragoza, Spain.
MS, Management Science and Engineering, Stanford University
PhD, Management Science and Engineering, Stanford University
Post-Doctoral Research Fellowship, Global Health Supply Chains, MIT-Zaragoza Logistics Center
Lead Experience Designer
Since joining the Department of Health System Design and Global Health as its lead visual interaction designer, David Rojas-Leon has continuously developed and refined advanced technical skillsets in his area of expertise, visual interaction design.
David has acquired his skills by working on a range of projects involving different design techniques, such as digital and print design, branding, communication, and strategic design over the last 12 years. In addition to his breadth of experience, David incorporates interdisciplinary research skills for human-centered design, systems thinking and analyses of user interaction/user experience (UI/UX). This skillset is essential in collaborating with data scientists, engineers, and health workers to translate and articulate abstract thought models into product solutions for end-users by utilizing visual design tools for verbal and nonverbal communications.
Born and raised in Bogota, Colombia, David’s first job was at Casa Editorial El Tiempo, Colombia’s largest daily newspaper. In 2010, he began work with the Bogota government for the Housing Authority of Bogota and remained in the public sector working with the Urban Studies Institute at the National University of Colombia as a designer and visual communicator.
David believes that designers have an important role to play in social, economic, and political transformation. His experience in New York City includes serving as a Visual Design Fellow for the United Nations Foundation where he worked on the Foundation’s Mashable Social Good Summit 2015 and the Earth to Paris Summit 2015. David also co-produced the Priya’s Shakti Augmented Reality Art Exhibition.
MFA, Design for Social Innovation, School of Visual Arts, New York
BFA, Graphic Design, Universidad Jorge Tadeo Lozano, Bogota
Associate Professor of Medicine
Dr. Prabhjot Singh is Associate Professor of Medicine, Health System Design and Global Health at Mount Sinai’s Icahn School of Medicine, as well as Special Advisor for Strategy and Design at the Peterson Center on Healthcare. He and his colleagues focus on building equitable and affordable health care systems in partnership with the communities they serve.
Singh was the inaugural Director of the Arnhold Institute for Global Health at Mount Sinai and founding Chair of the Department of Health System Design and Global Health. He also served as Vice-Chair of Medicine for Population Health. Over his four years at the Institute, he recruited a diverse and talented faculty with expertise in chronic disease management, women’s health, health care delivery, and economics. Under his leadership, the Department established a growing NIH research portfolio, raised $15 million to further advance its mission, laid the groundwork for a global site research and practice network, and, in partnership with Mount Sinai Health Partners, launched a health system design team to guide the design and testing of new service delivery models to improve primary care. He recruited his successor, an international leader in HIV care delivery, and in 2019, supported her transition to lead the institute and department to allow him to return to his mission-driven work.
Before coming to Mount Sinai, Singh was a faculty member at Columbia University’s School of International and Public Affairs and co-chair of the One Million Community Health Workers Campaign, a partnership of organizations dedicated to increasing the number and quality of health workers in sub-Saharan Africa. Throughout his career, he has focused on how advances in community health systems globally can improve health in America. He advises social impact-focused organizations such as City Health Works that are making these advances a reality in American neighborhoods. Singh is the author of Dying and Living in the Neighborhood: A Street-Level View of America’s Healthcare Promise (Johns Hopkins Press).
Singh completed a B.A. and B.S. at the University of Rochester (Phi Beta Kappa, Magna Cum Laude), an MD at Cornell and his Ph.D. in Neural and Genetic Systems at Rockefeller University. Trained in internal medicine at Mount Sinai, Singh completed a post-doctoral fellowship in Sustainable Development at Columbia University. He has been recognized as a Robert Wood Johnson Foundation 40th Anniversary Young Leader, a Paul and Daisy Soros Fellow, and a Presidential Leadership Scholar. He has served on the National Academy of Medicine’s Forum on Aging, Independence, and Disability, as well as the National Quality Forum’s Taskforce on the impact of housing instability and food insecurity on health.
Ky-Shana Urie, BS, is the Department Administrator of Health System Design and Global Health. She provides leadership and administrative direction for faculty and staff in the department, which includes strategic planning of both grant activities and delivery system-based initiatives as well as oversight of grants and non-grants financial accounts, and management of the day-to-day operations for the department.
Before her current role, she was a Practice Improvement Facilitator at NYU Langone Health. She was responsible for preparing staff and providers on value-based healthcare by improving workflows, optimizing skillsets, and training staff and providers. Ky-Shana previously managed the daily operations as a Business Manager at NYU Langone Health and as a Practice Manager at NYU College of Dentistry. Before her career in healthcare, she was a Human Resources Manager in the hospitality industry.
Ky-Shana’s extensive experience in human resources and in improving operational efficiency, program development, and strategic planning helps provide exceptional care to patients and foster an environment for staff to grow.
Interim Director and Chair
Dr. Rachel Vreeman is the Interim Chair of the Department of Health System Design and Global Health at the Icahn School of Medicine at Mount Sinai and the Interim Director of the Arnhold Institute for Global Health. She is also a Professor of Pediatrics. A pediatrician and health services researcher, Dr. Vreeman has extensive history of leadership building Global Health research programs to generate the evidence needed to improve care systems worldwide. Her own research focuses on improving the care of children and adolescents living with HIV within resource-limited settings.
Dr. Vreeman chairs the Global Pediatric Working Group for the International Epidemiologic Databases Evaluating AIDS (IeDEA) consortium, a global consortium of HIV care programs funded by the National Institutes of Health that compiles data for more than one million people living with HIV. She is also a standing member of the NIH Scientific Review Group on HIV/AIDS Intra- and Inter-personal Determinants and Behavioral Interventions and on the scientific advisory committee for the International AIDS Society’s Collaborative Initiative for Pediatric HIV Education and Research (CIPHER).
Dr. Vreeman is an international expert on children’s adherence to HIV therapy, supporting disclosure of HIV status, HIV-related stigma, and mental health and other behavioral challenges for adolescents living with HIV in sub-Saharan Africa. She is the immediate past Director of Research for the AMPATH Research Network in Kenya. The AMPATH partnership provides HIV treatment for over 150,000 patients in Kenya and is building a comprehensive healthcare model in Kenya in partnership with the Kenya Ministry of Health. Dr. Vreeman now leads Mount Sinai’s participation in the AMPATH Consortium.
Dr. Vreeman graduated summa cum laude with a Bachelor of Arts from Cornell University. She received her MD from Michigan State University College of Human Medicine, and completed her internship, residency, and a chief residency in Pediatrics at the Indiana University School of Medicine. She also completed a fellowship in Children’s Health Services Research and a master's degree in clinical research at the Indiana University School of Medicine. Dr. Vreeman served as the Director of Research for the Indiana University Center for Global Health from 2014-2019.
In addition to her academic research pursuits, Dr. Vreeman is the co-author of three popular books debunking medical myths and applying evidence to the (often false) ideas people hold about their bodies and health. These best-selling books, Don’t Swallow Your Gum: Myths, Half-truths, and Outright Lies about your Body and Health, Don’t Cross Your Eyes… They’ll Get Stuck Like That! And 75 Other Health Myths Debunked, and Don’t Put THAT in THERE! And 69 Other Sex Myths Debunked, provide light-hearted reviews of the science that explains why so many of those weird and worrisome things we think about our bodies are mistaken. Dr. Vreeman’s myth-busting research has been featured in The New York Times, USA Today, The Los Angeles Times, Scientific American, Newsweek, and many other publications. She has appeared on Good Morning America, CBS Evening News, CNN, Dr. Oz, BBC News Hour and many other national and international television and radio shows.
Director of Global Health Informatics
Jeb Weisman, PhD, is responsible for leading a team of software engineers, machine learning experts, data scientists, and researchers to build analytics and visualization tools and platforms at the Arnhold Institute for Global Health. The Institute’s premiere analytics platform, ATLAS, supports transformative public health work on local and global scales, as well as providing a resource for researchers and policy-makers. Prior to joining the Arnhold Institute, Jeb spent three decades working in primary and tertiary care health information technology. He has served as a member of faculty and administration in computer science, public health, information systems, and serves with many professional associations and national collaboratives. Holding a doctorate in anthropology, as well as being an informaticist, his work spans non-profit, higher education, local, state, and federal government domains. He is a researcher at SMARTlab, University College, Dublin and OCADU, Toronto. Jeb lectures, builds tools, and advises on ethics in technology, technologies for disaster preparedness and response, and understanding unanticipated uses of complex technical and social systems.
He works to translate high-level ideas into practical informatics applications and the humane application of technology on a global scale.