The Ombuds Office

The Ombuds Office for the Icahn School of Medicine at Mount Sinai and the Mount Sinai Health System is a safe, informal, impartial, and strictly confidential place where students and postdoctoral fellows in the Graduate School of Biomedical Sciences, medical students in the Icahn School of Medicine at Mount Sinai, residents and fellows in the Graduate Medical Education programs, and faculty can freely discuss any issue of concern. This confidential office provides an impartial and informal venue for promoting fair and equitable conflict resolutions for individuals and groups who have identified problems in their workplace or studies. The office functions independently of any organizational structure.

While we strive to help you resolve problems, we cannot impose solutions. Our aim is to resolve conflict to the mutual satisfaction of all parties involved. We do not conduct formal investigations nor do we participate in any formal hearing or grievance process.

How Can We Help You?

  • We are here to listen.
  • We are a neutral party who does not take sides.
  • Together, we explore all options for swift resolution.
  • Our goal is to help you to resolve con´Čéict before problems escalate.
  • You control the process.

We offer advice, facilitate meetings, and can provide information for referral or additional institutional resources – including appropriate channels for grievance or appeal.

The Ombuds will not act upon or initiate any process nor contact anyone on your behalf without your permission – in rare situations involving the commission of a crime or the risk of imminent physical harm, in which cases we are bound by law to contact the proper authorities.

To uphold privacy and confidentiality, we do not keep minutes of meetings or discussions. We report broad statistical information to the Dean of the Icahn School of Medicine, annually. However, we do not report names or identify specific cases.

To avoid any potential conflicts, an ombuds will not serve in that role in the Department to which they belong. If there is a conflict of interest, we will identify an ombuds who can help you.

Please feel free to contact our main office for an appointment or for more information: 212-659-8848

You can also directly contact our Ombuds:

Mount Sinai Hospital


For Faculty

Deborah B. Marin, MD
Director, Ombuds Office
Blumenthal Professor
Department of Psychiatry
Tel: 212-659-8092
e-mail: deborah.marin@mssm.edu

For Graduate Students and Postdoctoral Fellows

George W. Huntley, Ph.D
Professor
Department of Neuroscience and the Friedman Brain Institute 
Tel: 212-824-8981
e-mail: george.huntley@mssm.edu

For Medical Students

Helen Fernandez, MD
Professor
Department of Geriatrics and Palliative Medicine
Tel: 212-659-8552
e-mail: helen.fernandez@mssm.edu

For Residents and Fellows

Joel Forman, MD
Associate Professor
Department of Pediatrics and of Preventive Medicine
Tel: 212-241-6934
e-mail: joel.forman@mssm.edu

Mount Sinai Beth Israel/Mount Sinai Downtown


For Faculty, Fellows, and Residents

Michael R. Berman, MD, MBI
Professor of Obstetrics, Gynecology and Reproductive Science
Associate Dean for Quality and Safety for GME
Tel: 203-464-4056
e-mail: michael.berman@mountsinai.org

Mount Sinai St. Luke’s and Mount Sinai West

For Faculty, Fellows, and Residents

Nolan Kagetsu, MD, FACR
Associate Professor
Department of Radiology
Tel: 212-523-7048
e-mail: nolan.kagetsu@mountsinai.org
 

Mirna Mohanraj, MD
Assistant Professor
Department of Medicine

Tel: 212-523-3610
e-mail: edwardine.mohanraj@mountsinai.org

NYC H+H/Elmhurst

For Faculty, Fellows, and Residents

Suzanne Bentley MD, MPH
Associate Professor
Department of Emergency Medicine and Medical Education
Tel: 718-334-3050
email: bentleyS@nychhc.org

Lucy Gordon, MD
Assistant Professor
Department of Medicine
Tel: 718-334-2490
e-mail: gordonlu@nychhc.org

For questions about who may be the best Ombuds for you, please contact:

Deborah B. Marin, MD
Director, Ombuds Office
Tel: 212-659-8092
e-mail: deborah.marin@mssm.edu

Lauren Urquhart
Project Coordinator
Tel: 212-659-8848
e-mail: lauren.urquhart@mssm.edu