The Ombuds Office

The Ombuds Office for the Icahn School of Medicine at Mount Sinai is a confidential, informal, neutral, and independent resource where students and postdoctoral fellows in the Graduate School of Biomedical Sciences, medical students in the Icahn School of Medicine at Mount Sinai, residents and fellows in the Graduate Medical Education programs, and faculty across the Mount Sinai Health System can freely discuss any issue of concern. We are dedicated to promoting fair and equitable conflict resolutions for individuals and groups who have identified problems in their workplace or studies. Matters up for discussion can be personal or professional, and may include:

·     Academic or career concerns

·     Issues involving authorship or intellectual property

·     Conflicts with co-workers, mentors, supervisors, or other interpersonal issues

·     Harassment, discrimination, mistreatment, or any other unfair treatment

·     Uncertainty about or unfair application of a policy

How Can We Help You?

·     We are here to listen

·     We are a neutral party who does not take sides

·     Together, we explore all options for swift resolution

·     Our goal is to help you to resolve con´Čéict before problems escalate

·     You control the process

What We Don’t Do

·     We do not conduct formal investigations

·     We do not actively participate in any formal hearing or grievance process

·     Speaking with the Ombuds Office does not place the Icahn School of Medicine at Mount Sinai or the Mount Sinai Health System on notice of any claims, problems or policy violations; if you wish to go on record about a problem or place the School on notice, the Ombuds Office can offer information on how to do so

·     We do not replace existing conflict resolution, fair practice, or bargaining unit resources

While we strive to help you resolve problems, we cannot impose solutions. Our aim is to resolve conflict to the mutual satisfaction of all parties involved. We adhere to the Standards of Practice and Code of Ethics of the International Ombudsman Association (https://www.ombudsassociation.org/standards-of-practice-code-of-ethics-2). We do not conduct formal investigations nor do we participate in any formal hearing or grievance process. Communication with our office does not constitute notice to the Icahn School of Medicine at Mount Sinai or the Mount Sinai Health System. Use of our office is completely voluntary.

We offer advice, facilitate meetings, and can provide information for referral or additional Institutional resources — including appropriate channels for grievance or appeal.

To avoid any potential conflicts, an Ombuds will not serve in that role in the Department to which they belong. If there is a potential conflict of interest, we will identify an Ombuds who can help you.

The Ombuds maintains confidentiality concerning matters that are brought to their attention, unless given permission to contact others on your behalf.  The only exception is when there appears to be an imminent risk of serious harm.

To uphold privacy and confidentiality, we do not keep minutes of meetings or discussions. We report broad statistical information to the Dean of the Icahn School of Medicine, annually. However, we do not report names or identify specific cases.

Please feel free to contact our main office for an appointment or for more information: 212-659-8848

You can also directly contact our Ombuds:

Mount Sinai Hospital


For Faculty

Deborah B. Marin, MD
Director, Ombuds Office
Blumenthal Professor
Department of Psychiatry
Tel: 212-659-8092
e-mail: deborah.marin@mssm.edu

For Graduate Students and Postdoctoral Fellows

George W. Huntley, Ph.D
Professor
Department of Neuroscience and the Friedman Brain Institute 
Tel: 212-824-8981
e-mail: george.huntley@mssm.edu

For Residents and Fellows

Joel Forman, MD
Associate Professor
Department of Pediatrics and of Preventive Medicine
Tel: 212-241-6934
e-mail: joel.forman@mssm.edu

Mount Sinai Beth Israel/Mount Sinai Downtown


For Faculty, Fellows, and Residents

Michael R. Berman, MD, MBI
Professor of Obstetrics, Gynecology and Reproductive Science
Associate Dean for Quality and Safety for GME
Tel: 203-464-4056
e-mail: michael.berman@mountsinai.org

Mount Sinai St. Luke’s and Mount Sinai West

For Faculty, Fellows, and Residents

Nolan Kagetsu, MD, FACR
Associate Professor
Department of Radiology
Tel: 212-523-7048
e-mail: nolan.kagetsu@mountsinai.org
 

Mirna Mohanraj, MD
Assistant Professor
Department of Medicine

Tel: 212-523-3610
e-mail: edwardine.mohanraj@mountsinai.org

NYC H+H/Elmhurst

For Faculty, Fellows, and Residents

Suzanne Bentley MD, MPH
Associate Professor
Department of Emergency Medicine and Medical Education
Tel: 718-334-3050
e-mail: bentleyS@nychhc.org

Lucy Gordon, MD
Assistant Professor
Department of Medicine
Tel: 718-334-2490
e-mail: gordonlu@nychhc.org

For questions about who may be the best Ombuds for you, please contact:

Deborah B. Marin, MD
Director, Ombuds Office
Tel: 212-659-8092
e-mail: deborah.marin@mssm.edu

Lauren Urquhart, MS
Project Coordinator
Tel: 212-659-8848
e-mail: lauren.urquhart@mssm.edu