Student Feedback of Training Program

Students have multiple opportunities to reflect on the quality of their medical education program: within course/clerkship feedback sessions, mandatory end of course and clerkship evaluations, focus groups, and school-wide surveys seeking comments on aspects of their medical school experience.

  • Course and Clerkship Evaluations: As a student at the Icahn School of Medicine at Mount Sinai, you have the opportunity to evaluate all courses and clerkships. You appraise all course and clerkship faculty and preceptors who teach at the Icahn School of Medicine, whether they are course and clerkship directors or one-time lecturers. Evaluations occur through our anonymous evaluation system. Your feedback is invaluable as it provides us with data in which to adjust the course and clerkships and evaluate teaching. See below for how we use your evaluation feedback. 
  • Course and Clerkship Representatives: Students elect representatives who act as intermediaries between class members and course/clerkship directors.
  • Focus Groups: We routinely convene focus groups to address curriculum, student life, and other topics.
  • Association of American Medical Colleges (AAMC) Questionnaires: The AAMC conducts an anonymous Matriculation Survey Questionnaire, an anonymous Year 2 Questionnaire, and an anonymous Graduation Questionnaire that all students are requested to complete and which is then complied in a report and shared with the Department of Medical Education. 
  • Graduation Survey: The School conducts a mandatory survey prior to graduation to obtain students’ perceptions of the curriculum and their experiences during medical school. The results are anonymous.

Mandatory Evaluations

Completion of course and clerkship evaluations is mandatory. The following policy has been implemented to ensure timely, professional, and useful responses from students. 

If a student has not completed a mandatory course evaluation two weeks after the last day of the course, the student will receive an Incident report. If a student has not completed a mandatory clerkship evaluation within four weeks after the clerkship ends, the student will receive a second Incident report.

Students must complete all evaluations for all courses and clerkships in order to be promoted to the next academic year or to graduate. This includes evaluations of faculty and preceptors in those courses and clerkships.

Evaluation Anonymity

All evaluations are completed online and are confidential. Please know that your feedback is very important to us. We read it carefully and take it very seriously. We de-identify student responses when we analyze and report the data, using the Assessment and Evaluation function. We do not share site-specific ratings with the site until there are at least five student ratings in order to maintain anonymity.

Evaluations include quantitative Likert-scale items as well as three free text items asking for strengths, weaknesses, and suggestions for improvement. Your text responses can provide critical information which provides deeper perspectives than the quantitative items alone. We ask that you thoughtfully complete each of your evaluations. The ways in which students provide feedback can be similar to the ways in which residents and faculty are asked to provide feedback to students:

  • Address what can be changed
  • Provide facts with examples
  • Be constructive, not judgmental

If we find any comments regarding clerkships, sites, and educators that are considered to be unprofessional (inappropriate, threatening, or harassing) we will void them and forward them to Curricular and Student Affairs for review. Although your identity will remain anonymous to Curricular and Student Affairs, you will be contacted by our evaluation system and asked to reconsider your thoughts and to rewrite them in a constructive manner, one that will be helpful to both the course/clerkship director and faculty members.

Reporting of Data Collected

As part of the Assessment and Evaluation function within the Department of Medical Education, we maintain a continuous review process of the MD program. This review helps us monitor the implementation of the curriculum, both at the course/clerkship level and overall at the year and program level. Such a process includes information from multiple sources, including student feedback.

This information provides useful feedback to the individual course/clerkship directors, as well as to the administration and leadership of the Department of Medical Education. The assessment process includes multiple levels of reporting. All course and clerkship directors receive summaries of their respective program each year, which they share with their faculty. The course and clerkship directors work with Medical Education each year to identify strengths and areas for improvement.

Information generated through the course and clerkship directors is then provided to the Curriculum Steering Committee (CSC), an oversight body that continuously reviews and revises our educational process, as well as Years 1/2 Course Directors Committee and the Clinical Curriculum Committee (CCC), where course and clerkship directors as well as educational leaders share information and lessons learned.

Finally, the course/clerkship directors present this information to the oversight body for the Medical School program, the Executive Curriculum Committee (ECC). The ECC reviews the feedback on each course or clerkship and makes recommendations for changes directly to the course/clerkship director(s) and to the CSC to ensure that the appropriate changes are implemented. The Deans in the Department of Medical Education attend the ECC meetings so they are constantly aware of our successes and of areas in which a need for improvement has been identified.