Office of Global Operations

The Office of Global Operations provides expert guidance, oversight, and services that enable safe, responsible, and effective global engagement by Icahn School of Medicine at Mount Sinai faculty, staff, students, and trainees.

We support and assist those traveling abroad under the auspices of the Icahn School of Medicine at Mount Sinai for the purpose of research, teaching, training, conferences, clinical service, and student programs.

COVID-19 & Travel

As the COVID-19 pandemic evolves, remember to regularly check for updates to Mount Sinai's Travel Policy, which includes guidelines for work-related travel and personal travel. Please review the Office of Global Operations' COVID-19 Travel Considerations for a list of common travel risks, safety tips, and resources to keep in mind when engaging in personal travel.

Our Services

In partnership with International SOS, we offer

  • A comprehensive international travel risk mitigation program
    • medical and emergency advice and healthcare referrals
    • security information
    • medical evacuation/repatriation services
    • emergency medical coverage
    • security/natural disaster evacuation and assistance
  • Support and assistance in case of emergency
  • Pre- and post-travel guidance
  • Travel risk-related trainings for faculty, staff and students
  • High-risk travel review

We also provide international program support services including:

  • Operational support for global activities and initiatives
  • Resources to support and assist in legal, financial and compliance matters
  • Guidance on technology and data security/privacy
  • Communication and connection with appropriate internal stakeholders

In an Emergency

  • In the case of a life threatening emergency, the first point of contact should be the in-country equivalent of 911.
  • Search for emergency phone numbers on the International SOS site >Location List>Country>Travel tab>Phone & Power tab.
  • Call International SOS +1 (215) 942-8478 for medical and security assistance, 24/7. You may call them collect.

Related Offices 

In addition to our Office, the Icahn School of Medicine at Mount Sinai has a number of other departments that can help you before, during, and after your travels. These include:

Academic Informatics and Technology
1468 Madison Ave
11th Floor, Levy Library
New York, NY 10029
(212) 241-7091

Employee Health Services
19 E 98th Street
2nd Floor
New York, NY 10029
(212) 824-7690

International Personnel
19 E. 98th Street
1st Floor, Room 106
New York, NY 10029
(212) 241-8300

Student Health Center
17 East 102nd Street
4th Floor, Room D4-246
New York, NY 10029
(212) 241-6023

Mount Sinai International
150 East 42nd Street
3rd Floor
New York, NY 10017
(646) 605-5555

Travel Medicine Program
5 East 98th Street
11th Floor
New York, NY 10029
(212) 241-7468