Resources and Services

Computer Services at the Icahn School of Medicine at Mount Sinai (ISMMS) provides students, faculty, and staff with resources and services to meet a variety of computing needs.

Computational Biology Facility

The Computational Biology Facility provides researchers with access to high-performance computing systems. The facility has two clusters. Both clusters are ideal platforms for open source applications that can take advantage of a large numbers of processors, especially for parallel processing.

Levy Library

There are a number of services available to faculty, staff, and students within the School’s Levy Library. This includes 74 public Windows workstations with on-site access to the library’s collection of electronic resources, access to Microsoft Office, SPSS, SAS, and EndNote reference management applications, 3 public printers, and a self-service scanning station.

Video Conferencing & Media Services

The Media Technology Services department is located on the 10th floor of the Annenberg building. MTS is responsible for supporting all Classroom and Collaboration Space Technologies (A/V) needs across Mount Sinai Health System including the Icahn School of Medicine at Mount Sinai.

At ISMMS, our services support all academic programming needs from classroom and collaboration space technologies to Zoom video conferencing in support of hybrid class sessions and events and distance learning.

Video Conferencing (Polycom and Zoom Room systems) has become a routine element in daily operations (meetings and classes) across the organization. To request training or support, please contact the Technical Support Desk via phone or through our automated ticketing system.

The Media Technology Services department has a staff of 5 technicians and our operating hours are from 7:00 AM to 6:00 PM. Please contact us through our IT support desk at 212-241-7091.

Technology Guides

The Media Services department has many online resources to help get you started with using our many technologies. Visit the Technology Guides page to access them. To initiate a project or access additional information about our AV/IT Systems Design Standards, please visit our Team Site.

Research Information Technology

We support the research technology needs of institutes, centers, and laboratories within the Icahn School of Medicine by providing services and resources.

Learn more about Research Information Technology

Instructional Technology

The Instructional Technology group at ISMMS partners with faculty and researchers to display educational material and content through technology platforms.

Learn more about the Instructional Technology Group


The School's Information Technology department offers several options to store, access, and protect data for Faculty, Students, Researchers and Staff. All faculty, staff and researchers receive a 5 TB OneDrive account which comes with their Office 365 email account. Also available to faculty, researchers, students and staff is Microsoft Teams and Sharepoint for storage options. Students receive a non-email Office 365 account in addition to their Google Apps for Education email account. This allows Students storage access on OneDrive, Teams, and Google Drive.

Faculty, staff and researchers can request a non-mail Google Apps for Education account to leverage the School’s Google Drive access and storage. This request can be submitted here.

View storage options available to help determine the best fit for your specific needs.