1. About
Office Global Operations

Office of Global Operations

The Office of Global Operations provides expert guidance, oversight, and services that enable safe, responsible, and effective global engagement by the Icahn School of Medicine at Mount Sinai faculty, staff, students, residents, and fellows.

What We Do

We support and assist those traveling internationally under the auspices of the Icahn School of Medicine at Mount Sinai for the purpose of research, teaching, training, conferences, clinical service, and student programs.

We offer international travel medical and security insurance through AIG and emergency assistance and risk services through International SOS. In partnership with International SOS, we offer the following services during your international trips:

  • Emergency medical advice and health care referrals
  • Routine medical advice and health care referrals
  • Security and natural disaster safety information
  • Location-specific safety information
  • Medical evacuation and repatriation services
  • Security and/or natural disaster evacuation and repatriation services
  • Support and assistance in case of an emergency
  • Pre- and post-travel guidance (e.g., trip safety briefings)
  • Travel risk-related trainings for faculty, staff, students, residents, and fellows
  • Bespoke travel risk assessments for individual trips

We also provide the following services in support of Icahn Mount Sinai sponsored global activities:

  • Risk analysis for individual global project proposals
  • Operational support for global activities and initiatives
  • Guidance on addressing global compliance issues (e.g., financial, IT, export controls, human resources, and insurance)
  • Connection to appropriate internal subject matter experts at Mount Sinai.

In the event of an emergency, travelers should:

  • Life-threatening emergency (24/7): Call the in-country equivalent of 911
  • Medical and security assistance (24/7): Call International SOS +1 (215) 942-8226. You may call them collect
  • Other concerns: Contact the Office of Global Operations

In addition to our Office, the Icahn School of Medicine at Mount Sinai has several other departments that can help you before, during, and after your travels. These include:

Academic Informatics and Technology
1468 Madison Ave
11th Floor, Levy Library
New York, NY 10029
(212) 241-7091

Employee Health Services
19 E 98th Street
2nd Floor
New York, NY 10029
(212) 824-7690

International Personnel
19 E. 98th Street
1st Floor, Room 106
New York, NY 10029
(212) 241-8300

Student Health Center
17 East 102nd Street
4th Floor, Room D4-246
New York, NY 10029
(212) 241-6023

Mount Sinai International
150 East 42nd Street
3rd Floor
New York, NY 10017
(646) 605-5555

Travel Medicine Program
5 East 98th Street
11th Floor
New York, NY 10029
(212) 241-7468