Learn about Mount Sinai Health System’s (MSHS) commitment to legal and ethical conduct and how to communicate your questions or concerns.
Confidential Compliance Helpline: 1-800-853-9212
Mission Statement: Assurance & Compliance Services
It is the mission of the Mount Sinai Health System Assurance & Compliance Services Department to ensure that the Institution upholds its commitment to legal and ethical conduct by all faculty and staff. In support of this mission, the Boards of Trustees have approved the Mount Sinai Health System Compliance Program, which sets forth the following principal activities of the Department:
- Maintain and update MSHS’s (including ISMMS) Code of Conduct and Business Ethics (the Code)
- Centralize MSHS’s efforts to help prevent and detect illegal and unethical behavior and to establish appropriate discipline for violations of the Code.
- Identify regulatory and other risks to MSHS and provide advice and direction to Senior Management and Staff on mitigation of such risks.
- Establish compliance awareness and responsibility in every employee through compliance training.
- Monitor MSHS’s activities to ensure that the compliance policies are effective and recommend corrective action when necessary
We provide more in-depth information in our MSHS Compliance Education and HIPAA Education presentations.
Contact Us
Assurance & Compliance Services Staff
Frank M. Cino, MPH, CPA
Senior Vice President
Chief Compliance Officer
Audit & Compliance Services
Frank.Cino@mountsinai.org
646-705-7101
Louis Schenkel, Esq.
Vice President
Audit & Compliance Services
Louis.Schenkel@mountsinai.org
646-605-7102
Vivian Dillon, MPA, CHC
Vice President
Corporate Compliance
Audit & Compliance Services
Vivian.Dillon@mountsinai.org
646-605-7110
Reporting of Violations
We all share an obligation to report legal, ethical, quality, behavioral or practical concerns, or any activity that you think could be affecting patient care.
Everyone is required to come forward with any information regarding an actual or possible violation of the Code of Conduct or institutional policy, and cooperate fully in the investigation of any alleged violation.
Reports should be made either in person, by telephone or in writing to any of the following:
- Your Clerkship Director
- Your Site Director
- The Senior Associate Deans
- Dr. Peter Gliatto
- The MSHS Compliance Office: 212-241-3211
- The Compliance Helpline: 1-800-853-9212
- Available 24 hours a day, seven days a week, including holidays, to discuss concerns regarding potential violations of law or institutional policy. Callers may report concerns anonymously and/or confidentially, and no retaliation shall occur for reports made in good faith regarding actual or suspected violations of the Code.
For your convenience, you can also report violations via email or by completing the Helpline Form
The Corporate Compliance Office investigates all Helpline concerns promptly and confidentially to the extent possible. Retaliation and/or intimidation against anyone who seeks advice, raises a concern or reports a compliance issue in good faith will not be tolerated.