All students (medical and graduate) and trainees (residents, clinical fellows, and postdoctoral fellows) have access to confidential mental health services through the Student and Trainee Mental Health Program. The program offers a wide range of mental health services including initial consultation, psychotherapy, counseling, medication management, and referrals. Students and trainees most commonly seek treatment for adjustment difficulties, burnout, depression, anxiety, and attentional symptoms.
Given the ongoing pandemic, the Student and Trainee Mental Health program (STMH) continues to primarily see patients via telehealth using either VSee Messenger or Zoom, both of which are HIPAA compliant and user-friendly. Tele-health appointments are subject to state and federal regulations and in most cases, require you to be in New York State at the time of the appointment. On occasion, in-person appointments might be scheduled and patients will have to go through a screening process beforehand in keeping with Mount Sinai Health System regulations—please speak with your clinician for further information about this. Our aim is to continue to provide the best clinical care for you, while also protecting your overall health and safety along with that of the general public. Please reach out to us if you have any questions.
Below are some resources you may find helpful during this time:
- Mount Sinai’s psychosocial support including supportive counseling, support groups, self-care activities, and more, and mental health evaluation and treatment services including the Employee Assistance Program, tele-psychiatry options, and more.
- The American Psychological Association’s self-care advice for health-care providers during COVID-19, five ways to view COVID-19 coverage, and podcast episode on anxiety related to the virus.
- The American Psychiatric Association on how to take care of yourself during infectious disease outbreaks.
- The U.S. Centers for Disease Control & Prevention (CDC) on mental health and coping during COVID-19 and taking care of your emotional health.
- The U.S. Department of Veterans Affairs’ practical steps to managing stress associated with COVID-19.
- The World Health Organization’s tips to handling stress due to COVID-19.
Our services are free for all students and trainees, regardless of their insurance plan. There are no out-of-pocket costs such as co-pays, deductibles, and co-insurance. We bill your insurance directly and an explanation of benefits might be generated from the insurance carrier—but this is not a bill. If you receive a bill from Mount Sinai for our program’s services, please bring it to the attention of our administrative staff. If you are seeking long-term services, or would prefer to see a provider outside Mount Sinai, our program can perform an initial assessment, then provide suitable referrals. Any treatment outside the Student and Trainee Mental Health Program will require payment according to your insurance plan or a fee negotiated with the outside provider.
You may request an initial appointment by calling 212-659-8805, or by sending an email to STMH@mssm.edu. Phone calls to the Student and Trainee Mental Health Team are always confidential. Students can also set up an initial appointment through the online scheduling system in MARC.
To make it easier for you to attend clinical appointments, we have expanded to include evening hours several days a week. Our main location is at the Icahn School of Medicine at Mount Sinai, but we also provide therapy services one day a week at Mount Sinai Beth Israel, and one day a week at Mount Sinai Morningside. As we continue to grow, we will increase our presence at those sites and will open up our services to trainees from other sites.
Our program offers the following services:
- Initial evaluations
- Crisis intervention
- Short- to intermediate-term psychotherapy
- Cognitive behavioral therapy
- Supportive psychotherapy
- Organizational skills training
- Stress reduction
We also provide outside referrals for psychotherapy and pharmacotherapy, as well as specialized services such as dialectical behavioral therapy programs, intensive outpatient services, and disorder-specific treatment programs (e.g., severe eating disorders, substance use disorders).
Dedicated 24/7 Support and Crisis Hotline Number
The department of Psychiatry, in partnership with Vibrant Emotional Health, has established a dedicated 24/7 support and crisis hotline number through which our students and trainees can obtain crisis help, mental health support, and information about referrals. The hotline phone number is 212-241-2400 (or 1-866-339-7725). This hotline will provide support using trained behavioral health counselors who use evidence-based policies and practices, and services are offered in English and Spanish. Please note:
- The new 24/7 support line is for ALL students and trainees at MSHS
- The hotline counselors can provide crisis help as well as mental health and emotional support
- STMH will continue to provide mental health services to students and trainees as we currently do from Monday to Friday for all ongoing mental health needs
- The hotline will also be able to provide after-hours support to all STMH service utilizers
Mount Sinai’s Psychiatric Emergency Services
For emergency mental health services, contact Psychiatric Emergency Services, call 911, or go to the nearest emergency room.
The Mount Sinai Hospital: Contact the psychiatrist on call through the page operator at 212-241-5581, or call the Psychiatric Emergency Service at 212-241-5637
Mount Sinai Beth Israel: 212-420-4614
Mount Sinai West: 212-523-4000
Mount Sinai Morningside: 212-523-3347